The Sill Reviews

I had a really smooth experience using the site. I was able to find what I was looking for quickly without having to click around a million different pages, which I always appreciate because some sites make simple shopping way more complicated than it needs to be. The checkout process was straightforward too—nothing confusing, no random errors popping up, and no weird glitches that made me have to start over. It just worked the way you’d hope it would, which sounds basic, but it makes a big difference

Came packed really well. Plant looks super healthy too. No sad leaves. No bugs. Just a nice, full plant. Happy with it.

These little plant accessories are dope. The pot and tools feel sturdy, and I’m really happy with them so far.

I’d say it’s worth the money, more or less. It does what I needed it to do, and overall I’m happy with it.

I ordered from The Sill and the payment did go through fine, but the billing page felt a bit unclear. I had to pause for a minute and trust my instinct that the discount code had actually applied, because it wasn’t super obvious at first.

I also didn’t get the receipt email right away, which made me second-guess whether the order fully went through. It showed up later, so everything ended up being okay, but the checkout process could definitely feel a little smoother

I got a planter from The Sill and, to be fair, it looks really clean on my shelf. The shape is simple, the color is nice, and it doesn’t have that cheap look some planters do. I think the price feels reasonable for the quality, and overall I’m happy with it.

My plant arrived looking a little rough, and I figured common sense would say it needed more than just a day to perk up. I sent over a couple of pictures, and they got back to me quickly. The replacement process was fair and simple, with no pointless back-and-forth or annoying forms. The new plant showed up in much better shape, which I really appreciated.

I stopped by the shop and had a really nice visit. I was trying to figure out which plants looked healthy versus just pretty, and the staff helped me spot the little signs to look for. I ended up with a cute, healthy plant that feels like a great pick.

I ordered a pothos from The Sill, and from what I can tell, it matched the description really well. The size, pot color, and care info all seemed to line up with what was listed. Obviously I can’t say how every order turns out, but mine didn’t have any weird surprises, which I appreciated. The plant looked healthy when it arrived too, so I’d probably order again

I had to cancel my order after I realized I’d picked the wrong delivery date. The Sill team got back to me quickly and canceled it without making it a whole thing, which I appreciated. The refund showed up faster than I thought it would too. I guess I did expect a quick “sorry for the trouble” somewhere in the reply, but overall it was a simple and painless experience.

Checking out on thesill.com was really straightforward for me. My cart was easy to review, the payment went through without any issues, and the order confirmation email showed up almost right away. i’d say the whole process was smooth and hassle-free...

I was really happy with how smooth the return process was. It was simple, hassle-free, and my refund came through quickly, which was a nice relief

i ordered from the sill and everything showed up exactly right. the plant, pot, and add-ons were all correct, so no complaints there. shipping took a little longer than i was hoping, but overall the order accuracy was solid.

Shipping was faster than I thought it would be, and the box showed up in good shape too. The plant was packed really carefully, really carefully, with no broken leaves or dirt spilled all over the place. You can definitely tell they know what they’re doing when it comes to shipping plants. Happy with the whole experience.

Yeah, I mean, they had a good selection and I was able to find what I was looking for fast. Overall, it was just, you know, an easy and straightforward experience.

I had an issue pop up and wasn’t sure how long it would take to hear back, but they replied quickly. Not much else to say, really, the response time was solid and that helped.

I got two of these planters last year, and they’ve held up great. I’ve moved them around a few times, and there are still no chips or cracks. They feel solid and look just like they did when I first got them. I’m happy with them...

I reached out because my pothos was looking really droopy, and they got back to me quickly with super simple steps to try. I liked that the advice was easy to follow and they weren’t pushy about buying anything. After about a week, my plant started perking back up. Really glad I messaged them.

I ordered a plant from The Sill for my sister’s birthday, she was so happy with it. It arrived right on time, looked fresh and healthy, and the pot was really cute too. I was a little nervous about having a plant shipped, you know, but it all went smoothly. I’d definitely order from them again for gifts.

I signed up for The Sill subscription a few months ago, it has been fun getting a new plant delivered. The plants arrived healthy and were packed way better than I expected, so I’ll give them credit for that.

That said, I did feel a little misled by the way the subscription was presented. I expected it to feel more curated or personalized, but it was more like just getting a random plant with basic care notes. The care cards were helpful since I’m definitely not a plant expert, but it wasn’t quite what I thought I was signing up for.

One of the pots also had a tiny chip, though support handled it quickly, which I appreciated. Overall, I’m still mostly happy with the plants themselves, but I wish the subscription details had been clearer upfront.